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5 hot IT budget investments — and 2 going cold

CIO

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). Australian experiential tourism company Journey Beyond recently revamped its contact center as part of a customer experience transformation.

Budget 363
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Tours and Attractions Mobile Applications: Best Practices and Examples of T&A Apps

Altexsoft

Three facts about today’s tourism game you want to know: – Despite the worldwide app fatigue, 82 percent of travelers keep downloading travel apps. Supported by the findings of the Moritz Christian’s survey , this argument dictates the need for a comprehensive T&A app covering all the necessary services.

Mobile 74