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5 hot IT budget investments — and 2 going cold

CIO

FEBRUARY 13, 2023

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). Enterprise communications services saw slow but steady 1.6% The unified communications market’s meager 1.6%

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Managing an Online Travel Agency: How Back Office System of an OTA Works

Altexsoft

JUNE 21, 2019

Both customer and employee data can then be used by the Business Intelligence module in creating insightful reports. Communicating with customers. OTA architecture. Unified communication software. Business Intelligence. Business Intelligence for travel businesses solution by wbe.travel.

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