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The Challenges of Building a Community of Experts

Modus Create

In an earlier article , I covered the phases of building a Community of Experts within an organization and what teams setting out to create a CoE could expect at each stage. That’s what I’ve set out to do in this second article. So how is this new entity, the CoE, integrated in the organization?

Groups 98
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Digital Process Automation & Innovation – Successful Citizen Development powered by four Key Principles

Capgemini

Imagine if the business users and workflow managers don’t have to rely on the Automation Center of Excellence (CoE) or IT anymore to create their own automations. Traditionally, Intelligent Process Automation (IPA) CoE has been responsible for building bots and laying out the governance framework for automation build.

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Building a Community of Experts

Modus Create

You may have heard of the concept of Centers of Excellence (CoE) or Communities of Practice (CoP) within an organization. In the world of Agile IT projects, there are a lot of misunderstandings and expectations of what a CoE is and how a CoE should work to deliver results. Let’s dive into our learnings on creating a CoE.