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Contactless Guest Experience as the Future of Hospitality

Altexsoft

Several hotels around the world now use technology solutions to automate their check-in, in-room, and check-out experiences for visitors. However, the idea of contactless hotel experiences isn’t entirely a new one. In 2014, Starwood, one of the world’s largest hoteliers, introduced two new robotic butlers at Aloft hotel in Cupertino.

Hotels 116
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Top 10 Worldwide Connected Devices and Consumer DX 2020 Predictions

IDC

This blog lists the top 10 worldwide predictions for connected devices and consumer digital transportation. Prediction #6 : By 2023, 40% of health insurance plans will offer incentives to wearables users that comply with daily goals and 10% of consumers will provide this data to participate in concierge services.

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Omnichannel Strategy: How to Create an Integrated Customer Experience

Altexsoft

This is possible due to complete system integration (CRM, inventory management software , retail tools, etc.) Implement specialized software. Consider implementing solid CRM software and marketing automation tools to centralize data and communication. Your goals will guide your strategy and help you measure success.