CIO
MAY 2, 2023
Digital trailblazers , including product managers, program managers, architects, agile delivery managers, and data scientists, need specialized learning programs and coaching to build their confidence in handling transformation responsibilities.
CIO
OCTOBER 23, 2023
Create innovation teams IT departments have moved beyond their old shared services model and are now working closely with business lines. As such, budget allocations for IT operations are becoming a smaller percentage of overall IT spending, while funds for business-driven IT innovation have gone up.
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CIO
JULY 7, 2023
As an IT management framework, ITIL can help businesses manage risk, strengthen customer relations, establish cost-effective practices, and build a stable IT environment that allows for growth, scale, and change. As of 2023, ITIL 4 has been fully rolled out and Axelos announced the discontinuation of ITIL 3 at the start of 2022.
CIO
FEBRUARY 20, 2023
This Salesforce Service Cloud Consultant certification recognizes individuals who design solutions for contact centers, as well as analytics solutions for metric tracking. The designer addresses challenges at the system level, maps out ecosystems, aligns stakeholders across organizations, and incorporates user insights to drive innovation.
Netflix Tech
FEBRUARY 18, 2022
For a high RPS service like RENO that relies on several upstream systems as its traffic source and simultaneously produces heavy traffic for different internal and external downstream systems, it is important to have a strong combination of metrics, alerting and logging in place.
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