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TechCrunch+ roundup: 3 key hiring metrics, building SDR teams, insurtech investor survey

TechCrunch

The expense involved in recruiting, training and onboarding a new employee who turns out to be a poor fit could be equivalent to 50% of that person’s first-year salary. TechCrunch+ roundup: 3 key hiring metrics, building SDR teams, insurtech investor survey by Walter Thompson originally published on TechCrunch What do I do?

Metrics 242
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10 Help Desk Metrics to Track for Maximum Efficiency

Kaseya

Metrics drive KPIs. With these metrics, the help desk can see if its KPI to increase customer satisfaction is being met. Technicians can train staff in the popular channels and determine where to station the most staff and what type of training to provide. 10 help desk metrics to measure. Capacity planning.

Metrics 59
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Procurement Analytics: Challenges, Opportunities, and Implementation Approaches

Altexsoft

A trained ML model can find and highlight inconsistencies and ambiguities or flag missing elements such as currency fluctuation clauses. This KPI also helps categorize your suppliers. So, this group of KPIs show how effective your cost and procurement strategie are and what the impact on the company’s bottom line is.

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How to Successfully Implement HR Analytics and People Analytics in a Company

Altexsoft

In January 2018, The US Bureau of Labor Statistics conducted an employee tenure survey. Analytics insights allow human resource managers to make informed decisions related to employee lifecycle, such as recruitment, training, performance evaluation, compensation, or education program planning. Training systems.