CIO

DECEMBER 29, 2023

“With a focus on automation for customer service and telesales functions, we’re looking at intelligent automation solutions that can help improve customer engagement and self-help capabilities,” says Chris Pendergast, the company’s SVP and CTO.

Security 345

Security Technical Review Generative AI Fractional CTO 345

CIO

APRIL 29, 2024

On the one hand, artificial intelligence has helped both technology departments and the business units to work better, faster, and cheaper. We had to drop some critical projects to all of a sudden deal with AI as it came to the forefront very quickly.” It hit us all and kept us from looking at the things we were working on,” he says.

Technical Advisors 310

Technical Advisors Fractional CTO Generative AI Survey 310

CIO

AUGUST 21, 2023

Generative AI Perhaps not surprisingly, generative AI tops the list of today’s overhyped tech. Consider some recent survey findings. Devices to support the ubiquity of these technologies such as VR sets are not available at a scalable, affordable price. Here’s what they say on the topic.

Technology 363

Technology Generative AI Blockchain Fractional CTO 363

CIO

JANUARY 11, 2024

2023 was a year made notable by a range of unexpected, unpredictable, and fast-moving challenges that, despite seemingly having little to do with technology, had profound impacts on IT strategies. He attributes the cautious attitude of tech leaders to elevated inflationary pressures and higher interest rates.

Security 322

Security Technical Review Artificial Inteligence Budget 322

CIO

NOVEMBER 20, 2023

Generative AI and, more specifically, ChatGPT captivated the corporate world in 2023, with board directors, CEOs, and other executives fawning (and sometimes fearing) the technology. Their enthusiasm is justified, with multiple studies finding that AI is delivering strong value and returns on investment.

Technical Review 334

Technical Review Technology Software Review Systems Review 334

CIO

NOVEMBER 27, 2023

For example, it highlighted a 153% rise in global ransomware attacks from September 2022 to September 2023. Rather, they’re stressed about how AI will impact their own organizations. They’re wondering how AI technologies, such as ChatGPT and generative AI in general, will increase risks.

Fractional CTO 308

Fractional CTO Artificial Inteligence CTO Coach Budget 308

CIO

JULY 18, 2023

As technology continues to advance at a rapid pace, the demand for qualified individuals has soared,” Chan says. CIO.com’s 2023 State of the CIO survey recently zeroed in on the technology roles that IT leaders find the most difficult to fill, with cybersecurity, data science and analytics, and AI topping the list.

Technical Advisors 239

Technical Advisors Artificial Inteligence Generative AI How To 239