CIO
MAY 22, 2024
Difficulties estimating or demonstrating the value of AI technologies to the business have been or will be a top barrier to their implementation, according to a recent Gartner survey of more than 700 IT leaders at organizations that have adopted or plan to adopt AI.
CIO
DECEMBER 29, 2023
“With a focus on automation for customer service and telesales functions, we’re looking at intelligent automation solutions that can help improve customer engagement and self-help capabilities,” says Chris Pendergast, the company’s SVP and CTO.
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CIO
APRIL 29, 2024
On the one hand, artificial intelligence has helped both technology departments and the business units to work better, faster, and cheaper. We had to drop some critical projects to all of a sudden deal with AI as it came to the forefront very quickly.” It hit us all and kept us from looking at the things we were working on,” he says.
CIO
AUGUST 21, 2023
With that in mind, we asked tech leaders in various roles and industries to list what technologies they think are overhyped and to put a more realistic spin on each one’s potential. Generative AI Perhaps not surprisingly, generative AI tops the list of today’s overhyped tech. Consider some recent survey findings.
CIO
NOVEMBER 27, 2023
“It seems to be an increasing worry — worry over whether the enterprise is secure and its data is protected, because everything else falls to the wayside if that’s not taken care of first,” says John Buccola, CTO of E78 Partners, which provides consulting and managed services in finance technology and other professional areas.
CIO
NOVEMBER 20, 2023
Generative AI and, more specifically, ChatGPT captivated the corporate world in 2023, with board directors, CEOs, and other executives fawning (and sometimes fearing) the technology. Their enthusiasm is justified, with multiple studies finding that AI is delivering strong value and returns on investment.
CIO
OCTOBER 10, 2023
Caldas says that innovation today includes the adoption of promising new technologies, such as generative AI and open frameworks. Caldas has no doubt that technology is a key differentiator. “We We have aligned our technology strategy to be a business strategy,” she says. Projects that really excite our teams.”
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