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From Hype to Hope: Key Lessons on AI in Security, Innersource, and the Evolving Threat Landscape

Coveros

Read on for the insights and takeaways I curated to stay informed of emerging threats and opportunities. Result: Estimates suggest over 60 million individuals were affected, with potential exposure of personal and financial information. Creating and storing regular backups of critical systems is key.

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Why Use a CRM in the Cloud?

Datavail

Customer Relationship Management (CRM) software started out as a tool for sales professionals. It brings together information from a number of departments to improve your customers’ experience with your business. If there are individual desktops that run a CRM, that information is synchronized with the cloud data.

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Outsourced IT: Is It Right for Your Company?

Kaseya

According to Kaseya’s annual 2021 MSP Benchmark Survey , the top five IT services provided by MSPs are antivirus/antimalware, endpoint management , server backup, OS patching and updates, and email security, in that order. However, small and midsize businesses usually outsource services like: Endpoint management.

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Weighing risk and reward with gen AI vendor selection

CIO

According to an O’Reilly survey released late last month, 23% of companies are using one of OpenAI’s models. We look at the vendor’s maturity and if they have proven success in the right focus areas for our business,” he says. This is non-negotiable and something we’ll clearly define with the vendor up front.