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Customer Loyalty In Insurance: Technologies and Strategies To Retain and Keep Customers Loyal

Altexsoft

Insurance companies find it difficult to attract new customers and retain them, especially when almost every insurer offers the same service or product. It’s also challenging since insurance is a low-touch industry, and insurers seldomly interact with their customers. The customer loyalty problem in insurance.

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How Retailers Use Artificial Intelligence to Innovate Customer Experience and Enhance Operations

Altexsoft

In-store cameras and sensors detect each product one takes from a shelf, and items are being added to a virtual cart while a customer proceeds. Physical stores still have a lion’s share of sales, but the tendency of the growing demand for online experiences shouldn’t be ignored. Source: Forrester Consulting. Amazon Go stores.

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Automated Claims Processing: Using RPA and Machine Learning to Manage Insurance Claims

Altexsoft

The insurance industry is notoriously bad at customer experience. In the last few years, Chinese tech giants have been making massive strides at becoming the center of insurance innovation. To compete, insurance companies revolutionize the industry using AI, IoT, and big data. Not in China though. Why automate claims?

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Friction

LeanEssays

Uber set out to remove the friction from taking a taxi by reimagining the entire experience, from hailing to routing to paying; from drivers and cars to insurance and regulations. One third of the fuel that goes into a car is spent overcoming friction. By comparison, an electric car loses half as much energy - one sixth - to friction.

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COVID-19 and Corporate-IT Spending: Updates from the Field

Battery Ventures

We spoke to companies in the financial services, retail, insurance, pharmaceutical, cable/telecommunications, and tech sectors. It’s too soon to tell the full impact on budgets and priorities. We are living through a global crisis of unprecedented scale. In the U.S., last week’s unemployment numbers were literally the worst in history.

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Navy Acquisition Can Easily Be Fixed

Marv's Smart Future

T he r apid pace of commercial IT innovation now demands a “buy before build culture,” as Congress has mandated in law. Driven by peer naval competition from Russia and China, the U.S. Navy has embarked on a transformational Fleet Design vision to enhance U.S. naval warfare.

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How to benefit from robotic process automation (RPA)

Bernd Rucker

And a lot of companies struggle with legacy because of their own history: Off-the-shelf software was bought that never provided proper APIs and custom solutions where build as silos in a three-tier-architecture where the UI was the primary or only interface. The RPA tool market is very diverse.

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