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10 Help Desk Metrics to Track for Maximum Efficiency

Kaseya

It allows technicians to track tickets from multiple channels quickly and efficiently and maintain business continuity and high productivity. Metrics drive KPIs. With these metrics, the help desk can see if its KPI to increase customer satisfaction is being met. Request a free demo today !

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Supercharge Your Supply Chain: Meet Current and Future Supply Chain Demands with Ivanti Velocity

Ivanti

Businesses urgently need to speed operations, reduce risks, and increase productivity, while staying within budget. Businesses are leveraging Velocity to easily expand and uncover opportunities and use cases, without having to re-invest or replace their WMS or back-end IT systems. KPI tracking. Put-to-light & Pick-to-light.

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