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Panera CIO John Meister on mastering customer experience

CIO

If we know, for example, that a guest always takes the onions off their order, then if they forget, we know to ask about it. John Meister is the senior vice president and CIO of Panera Bread, a chain of bakery-cafe fast casual restaurants with more than 2,000 locations across the United States and Canada.

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Freight Forwarder: Key Workflows and Technology

Altexsoft

Shippers can definitely arrange transportation of their goods themselves and save on the commission, but it often turns out that outsourcing it to professional freight forwarders pays off in the long run. Freight forwarders are experts that boost global trade and international transportation. What is a freight forwarder?

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Dynamic Pricing Explained: Use in Revenue Management and Pricing Optimization

Altexsoft

Pricing tools evaluate a large number of internal (stock or inventory, KPIs, etc.) How would you price tickets not only to cover expenses for each route but also to achieve a certain level of revenue to be able to grow and develop your business? Would you consider fixed costs, competitor prices, or both? Pricing automation.

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Rail Fleet Management: How Technologies Help Handle Asset Tracking and Maintenance in Freight Rail Industry

Altexsoft

Railroads are an indispensable part of the supply chain when transporting both bulk shipments and intermodal containers. Compared to truck – its main competitor – train is cheaper (in the US it’s 4 cents vs 20 cents per ton-mile), more efficient (the record-breaking train was 682 cars and 4.5 Rail fleet management main components. ETA forecasting.