Honeycomb

JULY 6, 2023

In technical support, ensuring customer satisfaction and quickly resolving issues are of utmost importance. At Honeycomb, we embrace a comprehensive approach by using our own platform—not only for engineering purposes, but to also empower our support team. This should guide your instrumentation efforts.

Load Balancer 98

Load Balancer Architecture Engineering Technical Support 98

Honeycomb

SEPTEMBER 29, 2020

The primary hosting pattern to migrate was a.NET application running on a Windows instance behind a load balancer. As we debugged potential causes of the issue (shoutout to Narendra from AWS technical support), one detail became clear: we had two performance issues with a similar signature instead of the one we imagined.

AWS 52

AWS Software Review CTO Coach Fractional CTO 52

Kaseya

JANUARY 23, 2023

Network infrastructure includes everything from routers and switches to firewalls and load balancers, as well as the physical cables that connect all of these devices. A help desk is a support service that helps users with technical issues related to a company’s products or services.

Network 52

Network Disaster Recovery Security Software Review 52