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Software vendors offer AI sales boost for retail at NRF show

CIO

If software vendors have their way, the answer is likely to involve more artificial intelligence. Sales statistics Two recent surveys concur that only a tiny minority of retailers have no plans to implement AI today.

Retail 220
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Many CIOs are better equipped to combat rising IT costs. Are you?

CIO

According to IDC’s July 2023 Future Enterprise Resiliency & Spending (FERS) survey of 856 senior IT and business managers in large enterprises, the IT line items most affected, in addition to rising tech salaries, include SaaS and PaaS costs. And you have to partner with your vendors.” Here’s how.

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Weighing risk and reward with gen AI vendor selection

CIO

According to an O’Reilly survey released late last month, 23% of companies are using one of OpenAI’s models. We look at the vendor’s maturity and if they have proven success in the right focus areas for our business,” he says. Microsoft, for instance, announced its legal indemnification policy for Copilot in September.

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5 ways to maximize your cloud investment

CIO

Understand your licensing schemes and usage policies, which can be very complicated,” says McMasters. We also use Microsoft Power BI, a customer experience platform to survey customers, and we review support tickets to determine where any problems may lie,” he says. “We What exactly happens if you go over and what will they charge you?”

Cloud 278
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Outsourced IT: Is It Right for Your Company?

Kaseya

Onshoring is when you outsource to a service vendor residing in another city within your country. This approach to outsourcing eliminates the issues resulting from foreign taxation policies and cultural differences. Objective Alignment — Having a third-party vendor manage your IT infrastructure might lead to misalignment of objectives.

Company 111
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From Hype to Hope: Key Lessons on AI in Security, Innersource, and the Evolving Threat Landscape

Coveros

Result: Though the full scope remains unclear, the breach affected almost all Okta customers and highlighted the potential risks associated with third-party vendors managing sensitive data. Be transparent with privacy policies and provide resources to customers on actions they can take to secure their data.

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The biggest enterprise technology M&A deals of the year

CIO

NetApp added some new functionality to its portfolio of cloud management tools in late February with the acquisition of Fylamynt, a young low-code cloud ops automation company. SaaS vendor management platform Vendr is buying SaaS management platform vendor Blissfully. TrueCommerce acquires DiCentral.