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Zoom launches AI-powered features aimed at sales teams

TechCrunch

It’s the company’s first explicit foray into sales automation software, a market that — according to Verified Market Research — could grow to $7.3 Sales teams can also feed a list of product features to Zoom IQ so that the software can count the number of times each feature is mentioned in the call.

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What We Know About Making Enterprise Social Networks Successful Today

Dion Hinchcliffe's Web 2.0 Blog

In particular, these early offerings were based on the early successes of consumer social media and social networking, namely services like Facebook and MySpace, as well highly successful online communities for business like the SAP Community Network. The Hard Won Lessons of Thriving ESNs. Purposeful use case design.

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