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IT services company Atos finalizes plan for IBM-style split

CIO

billion; its net loss increased slightly to €600 million, from €503 million a year earlier. Atos had planned to divide into two publicly listed companies, but on August 1 announced it is taking a different route. It also had the healthier operating margin, 5.3% compared to Tech Foundations’ 2.5%.

Company 243
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Journey Beyond transforms its contact center to deliver better customer journeys

CIO

Implementing a consolidated communications platform To overcome the bottlenecks and drive customer engagement to the next level, Journey Beyond launched a contact center transformation, the first step of which was to establish a common unified communications (UC) platform across the business and integrate it with a new contact center (CC) solution.

Tourism 299
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News in Networking: The Best Network Speeds, Cuba’s DIY Internet, and the Cost of Automation

Kentik

Mitel to Buy ShoreTel for $430M to Create Unified Communications Powerhouse (TechCrunch) Telecommunications company and UC provider Mitel is buying competitor ShoreTel. According to CNET, “All four major wireless carriers improved their median network speeds in at least 20 markets.”.

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