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5 questions CIOs must ask after Southwest Airlines’ failure

CIO

But Southwest’s technology was also cited by experts and the company’s leadership as contributing to the calamity. “IT So, I’ll use this opportunity to point out what questions CIOs should be asking about their enterprises based on what we can already discern from last week’s Southwest Airlines IT disaster. 30, “We’re behind.

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RedRoute wants answering customer service calls to be as easy as using ‘Alexa’

TechCrunch

Seeing the modern world of voice technology as more people were outfitting their homes with Amazon’s Alexa, Google Home and voice-controlled televisions, the trio pivoted their business in 2017 to create a similar experience for the world of customer service. Customer care as a service: Outsourcing can help your startup wow clients 24/7.

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Valence raises $25M to track team performance with continuous reviews

TechCrunch

“At Valence, we believe that one of the most important skills people can build is the muscle of working better with a wider range of people, so we create tools that allow team leadership to improve and for people to work better with colleagues and teammates.” What constitutes a “teamwork platform,” exactly?

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3 Reasons You Should Add AIOps to Your Tooling Arsenal

OverOps

For now, teams have already started applying some ML to in-house monitoring practices, and some have adopted off-the-shelf AI solutions like Splunk’s IT Service Intelligence or Moogsoft’s AIOps tool. In 2017, usage of AIOps tools in enterprise application development was at 5%. Let’s do it. NEW POST ??

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3 Reasons You Should Add AIOps to Your Tooling Arsenal

OverOps

For now, teams have already started applying some ML to in-house monitoring practices, and some have adopted off-the-shelf AI solutions like Splunk’s IT Service Intelligence or Moogsoft’s AIOps tool. In 2017, usage of AIOps tools in enterprise application development was at 5%. Let’s do it. NEW POST ??

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10 Reasons Why Costa Rica is the Ideal Place to Outsource Software Development

Gorilla Logic

The leadership team at Gorilla Logic had extensive experience outsourcing software development projects to countries like India and the Ukraine. They rely on our Gorillas to develop flexible, scalable web and mobile enterprise applications that are at the crux of our clients’ business operations. Read our Case Studies.

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Three surveys of AI adoption reveal key advice from more mature practices

O'Reilly Media - Ideas

Recently, O’Reilly Media published AI Adoption in the Enterprise: How Companies Are Planning and Prioritizing AI Projects in Practice , a report based on an industry survey. The other two surveys were The State of Machine Learning Adoption in the Enterprise , released in July 2018, and Evolving Data Infrastructure , released in January 2019.

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