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Generative AI gold rush drives IT spending — with payoff in question

CIO

“No company got out of 2023 without having a story about how much better their company was going to be, how much better their products were going to be, how much better their customers’ lives were going to be because of generative AI,” he said. There were very robust stories about how great generative AI was going to be.”

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3 key digital transformation priorities for 2024

CIO

The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year. Moreover, the CEOs and boards that CIOs report to don’t want to be left behind by generative AI, and many employees want to experiment with the latest generative AI capabilities in their workflows.

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8 pressing needs for CIOs in 2024

CIO

The most pressing responsibilities for CIOs in 2024 will include security, cost containment, and cultivating a data-first mindset.” Here, we detail those and others that comprise eight of the top priorities for CIOs in 2024. Adaptability and useability of AI tools For CIOs, 2023 was the year of cautious experimentation for AI tools.

Security 345
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The CIO’s 2024 AI playbook

CIO

The AI hype cycle has peaked: Tens of thousands of companies helped get it there with generative AI in 2023, with two-thirds now reporting they have deployed GAI tools to their workforce. After a year of frenzied experimentation and investment, executives will have to identify truly valid use cases (and ROI) for AI in 2024.

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Zendesk report: IT leaders to prioritize these 3 areas in 2024 and beyond

CIO

To understand exactly how IT priorities have changed, Zendesk conducted a global survey of 1,200 IT leaders and found that half of those surveyed said their teams are under pressure to deliver more with fewer resources. Understandably, 84% of respondents said that deploying and optimizing AI has increased significantly in importance.

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Top 8 challenges IT leaders will face in 2024

CIO

Add the rapid rise of generative AI, and the past year was one in which CIOs often found themselves on the back foot, reacting to disruptions and shifting strategies in real-time. Embracing these changes, including implementing and encouraging use of the necessary technology, will help position us for success in 2024,” he adds.

Security 322
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8 strategies for accelerating IT modernization

CIO

Consider how fast generative AI went from avant-garde to ubiquity: At under two years, it may be a record. That’s not hyperbole: TEKsystems’ 2024 State of Digital Transformation report found that 53% of organizations classified as digital leaders are confident that their digital investments will meet expected ROIs.

Strategy 351