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Generative AI is electrifying. Charge ahead or get shocked.

CIO

A large majority of applications will include AI by 2025, and let’s be honest, you can’t put a price on GPT. The generative AI differentiator Up until this point, we’ve seen customers create great products, applications, and experiences using predictive AI. The market and opportunity ahead are massive.

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Microsoft invests €3.2 billion in AI and the cloud in Germany

CIO

billion in Germany by the end of 2025 to double the artificial intelligence and cloud capacities of its data centers there. Brad Smith, Vice Chair and President of Microsoft, said the aim is to enable the German economy to benefit from AI in order to continue to expand its leading global position in terms of competitiveness.

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JLR revs up AI and intelligent automation initiatives

CIO

Anthony Battle is leaning heavily on AI and IA — artificial intelligence and intelligent automation — to deliver digital transformation at luxury auto maker Jaguar Land Rover. We’re not short of generous opportunities afforded by our strategic suppliers and vendors,” says Battle, wryly. There’s demand for it, too.

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Toyota transforms IT service desk with gen AI

CIO

“One of my bold bets is I want to eliminate our traditional service desk by 2025,” says Jason Ballard, IT executive and general manager for infrastructure and operations services at Toyota Motor North America. Toyota is an early mover when it comes to generative AI, with roots in its robotic process automation (RPA) efforts.

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How CIOs use AI to elevate CX services

CIO

The solution could be generative AI, but it might not be.” For food and drinks giant PepsiCo, the use of emerging technology isn’t just about exploiting gen AI. We work a lot with Microsoft and other technology companies, but we’re seeing customer service is an area where generative AI could dramatically improve experiences.”

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Prioritizing AI? Don’t shortchange IT fundamentals

CIO

Generative AI continues to dominate IT projects for many organizations, with two thirds of business leaders telling a Harris Poll they’ve already deployed generative AI tools internally, and IDC predicting spend on gen AI will more than double in 2024.

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Digital transformation is more than AI: you still need a customer-focused strategy

Modus Create

Generative AI captured the world’s imagination and received unprecedented attention. AI is top of mind… but executives need more information I don’t need to tell you that AI is undoubtedly transforming our economy. PwC predicts AI will boost the North American GDP by 14% in 2030. Every year is a year of disruption.