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Generative AI’s change management challenge

CIO

Despite headlines warning that artificial intelligence poses a profound risk to society , workers are curious, optimistic, and confident about the arrival of AI in the enterprise, and becoming more so with time, according to a recent survey by Boston Consulting Group (BCG). For many, their feelings are based on sound experience.

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Generative AI won’t automate your way to business model innovation

CIO

Generative AI is changing the world of work, with AI-powered workflows now slated to streamline customer service, employee experience, IT, and other fields. Integrating artificial intelligence into business has spawned enterprise-wide automation. Then ChatGPT came along and changed everything again.

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IT leaders’ AI talent needs hinge on reskilling

CIO

Such programs, IT and HR leaders believe, will give their organizations added benefits that a hiring-heavy approach to AI needs isn’t likely to provide. Less than one in five say they are already changing their approach to hiring and training. Changing hearts and minds Generative AI is already creating demand for a new set of skills.

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Chief AI officers in demand as IT leaders expect gen AI productivity boost, survey finds

CIO

For its AI Priorities Study 2023 , Foundry surveyed IT decision-makers who have either implemented AI and generative AI technologies in their organizations, have plans to, or are actively researching them. Top of those AI priorities for now is generative AI, with 56% of respondents eager to learn more about it.

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Kyndryl bets on partnerships, consulting arm to redeem itself

CIO

Kyndryl Consult has also expanded its existing partnerships with hyperscalers, such as Google Cloud, to ready itself to deliver on generative AI, Slaga said. Our most recent global partnerships were announced late last year with Palo Alto Networks and Dynatrace,” said Mark Slaga, global practice leader at Kyndryl Consult.

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AI adoption accelerates as enterprise PoCs show productivity gains

CIO

Some prospective projects require custom development using large language models (LLMs), but others simply require flipping a switch to turn on new AI capabilities in enterprise software. “AI Webster Bank is following a similar strategy. Generative AI can read and extract the required information and summarize it for humans.”

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7 sins of digital transformation

CIO

With generative AI now a firm digital transformation priority , 2023-24 will mark the beginning of an AI-driven transformation era. When undergoing a digital transformation, executives often fail to consider the need for clear communication with their employees,” says John Veltri, managing director at SADA.