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What We Know About Making Enterprise Social Networks Successful Today

Dion Hinchcliffe's Web 2.0 Blog

In fact, one of the clearest lessons from the first decade of the rise of the ESN was that virtually all of the major challenges with ESN success are about people, not technology. Unlike generic communications systems, enterprise social networks perform at their best when they’re designed around specific business activities.

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Managing an Online Travel Agency: How Back Office System of an OTA Works

Altexsoft

CRSs connect to distributors via API – a type of communication between different players in the industry. We explained it visually in the video below. This connectivity is enabled via two-way XML API communication. Unified communication software. Besides calls, they can also operate via email or chat.

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