Dell EMC
JANUARY 3, 2019
Companies all over the world are recognizing virtual desktop infrastructure (VDI) with thin clients as a prime solution for some of their most pressing endpoint security and client management challenges. With the launch of the latest version of our flagship thin client firmware platform, ThinOS 8.6, How ThinOS 8.6 READ MORE.
TechCrunch
APRIL 13, 2022
At the time, Zoom said it saw Zoom Contact Center as “supporting customer service use cases,” including upselling, by “combining unified communications and contact center capabilities [with Zoom].” ” An external beta for Zoom IQ for Sales is currently ongoing.
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Kentik
JULY 28, 2017
Mitel to Buy ShoreTel for $430M to Create Unified Communications Powerhouse (TechCrunch) Telecommunications company and UC provider Mitel is buying competitor ShoreTel. Moving to a software-based, virtualized and automated network could potentially enable it to eliminate 30% of its staff (or 78,000 employees) according to one source.
Dion Hinchcliffe's Web 2.0 Blog
MARCH 2, 2017
In fact, one of the clearest lessons from the first decade of the rise of the ESN was that virtually all of the major challenges with ESN success are about people, not technology. Unlike generic communications systems, enterprise social networks perform at their best when they’re designed around specific business activities.
Altexsoft
JUNE 21, 2019
CRSs connect to distributors via API – a type of communication between different players in the industry. We explained it visually in the video below. This connectivity is enabled via two-way XML API communication. Unified communication software. Besides calls, they can also operate via email or chat.
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