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Selling the C-suite on preemptive IT investments

CIO

It’s common knowledge among CIOs that disaster recovery investments are always de-prioritized by company boards — until disaster strikes. But disaster recovery is just one example of projects that are of an important and preemptive nature that CIOs want to fund but find de-prioritized when it comes to budget approval.

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What is a managed service provider? Strategic outsourcing for IT services

CIO

MSPs can also bundle in hardware, software, or cloud technology as part of their offerings. Customization: Some MSP arrangements go beyond boilerplate service provisioning to offer customized services in an effort to continually add value to the relationship.

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7 Ways to build Enterprise Readiness into your SaaS roadmap

CloudGeometry

Big enterprise customers have been buying software for a long time. Many started long before SaaS emerged as a smarter, better way to build, buy and sell software. That means they’ve got plenty of software they already depend on that needs to work with whatever your SaaS product can do for them. How do you respond?

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NOC vs. SOC: Understanding the Differences

Kaseya

In 2021, Amazon missed out on an estimated $34 million in sales due to an internet outage. After all, slow systems and glitchy software only delay work, negatively impacting service level agreements (SLAs). A single hour of downtime can set organizations back by hundreds of millions and tarnish their reputation.

Security 118
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What Is a Network Operations Center (NOC)? Definition, Role, Benefits and Best Practices

Kaseya

For example, it may use network management software to monitor traffic levels and identify potential problems, system monitoring tools to monitor endpoint and server performance and resource utilization, and application monitoring tools to track response times and identify errors. What is the role of a NOC?

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What is MTTR and How Does It Impact Your Bottom Line?

xmatters

Mean time to repair (MTTR), sometimes referred to as mean time to resolution, is a popular DevOps and site reliability engineering (SRE) team metric. MTTR identifies the overall availability and disaster recovery aspects of your IT assets or application workloads. Post-Incident Review. What is MTTR? How to Improve MTTR.

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What COVID-19 Response Strategies Tell Us About the Business-Cybersecurity Disconnect

Tenable

Although the World Health Organization had only declared COVID-19 a pandemic a few weeks earlier, by the time the survey was conducted COVID-related attacks had already outpaced other business-impacting attacks such as fraud (40%), data breach (37%), ransomware (36%) and software vulnerability (34%).