Ivanti

JULY 28, 2021

IT has been going above and beyond the call of duty to maintain business continuity – and some. All of this said, things have come to a head and this breakneck pace isn’t sustainable…at least not without more maturity. But the truth is that IT service management (ITSM) maturity at most organizations has been stalled for years.

Knowledge Base 93

Knowledge Base Budget Government Strategy 93

Kaseya

JULY 7, 2022

It allows technicians to track tickets from multiple channels quickly and efficiently and maintain business continuity and high productivity. Now that you understand that a help desk is a vital part of any business , let’s discuss some of its benefits. Create a knowledge base and self-service portal.

Metrics 59

Metrics KPI Knowledge Base Software Review 59

BPM

JANUARY 18, 2019

Leading analyst firms seem to return to the roots of BPM as an orchestration layer implemented by workflow automation, and at least from where we stand it looks like this is a rapidly growing, sustainable market. DMN will progressively replace traditional Business Rule Management Systems (BRMS). Denis Gagne Trisotech [link].

Artificial Inteligence 111

Artificial Inteligence Artificial Intelligence Machine Learning Weak Development Team 111

Strategy Driven

OCTOBER 25, 2013

Sustained follow-up communication with employees, customers, the court, regulators and opinion leaders ensued. Elements which Crisis Management and Preparedness Plans should address, per categories on The Business Tree TM , include: The business you’re in (core business). Running the business.

Media 30

Media Budget Strategic Planning Training 30