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5 hot IT budget investments — and 2 going cold

CIO

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). Enterprise communications services saw slow but steady 1.6% The unified communications market’s meager 1.6%

Budget 363
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Extra Crunch roundup: Clubhouse UX teardown, YC Demo Day favorites, proptech VC survey, more

TechCrunch

It’s time to abandon business intelligence tools. ” It’s time to abandon business intelligence tools. But TechCrunch reporters spend a lot of time talking with startups, hearing pitches and telling their stories; if you’re curious about which companies stood out from Y Combinator’s W21 Demo Day, read on.

Survey 236
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Managing an Online Travel Agency: How Back Office System of an OTA Works

Altexsoft

Business rules – the logic behind the decision-making of an organization. Accounting – payment processing and reporting. Analytics – metrics and reports about business, customers, and employees. Communicating with customers. Unified communication software. Analyzing booking data.

Travel 89