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IT to thank for most of Radisson Hotel Group’s business initiatives

CIO

With stints at Procter & Gamble, HPE and DHL, Jaime González-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 — a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel. How many people, then, make up Radisson’s IT area worldwide?

Hotels 290
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Everyone a Beginner?

The Agile Manager

A development company is in the invention or innovation business. My unexpectedly very late arrival at the hotel has made it impossible for me to get dinner, but an availability of fresh fruit and healthy snacks free of charge not only satiates my hunger but makes me feel the hotel staff is concerned for their guest's well being.

Hotels 40
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The Agile Manager

Not to mention, the acceleration of innovation - a WSJ article recently cited a McKinsey study that had suggested 10 years of innovation was compressed into a 3 month window - has created opportunities that were not practical just a year ago. No surprise that the analyses range from the very narrow to the very broad.

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Fundamentals

The Agile Manager

As a result, the race to improve digital capabilities for small merchants is now on, so there is reason to expect that considerably more innovation will be accessible to small merchants on a metered rather than a R&D basis. Large-volume buyers of IT consulting services may no longer have to pay the 10% to 20% travel tax on that labor.

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It’s All about the Journey: How to Win Big with Your Customers

Robots and Pencils

For example, I appreciate that my favorite hotel chain has updated their app so that in addition to accessing hotel services, I can use their app to find nearby restaurants, book a reservation, and schedule an Uber pick-up to get them there. Is it that hard to copy and paste into the Uber app?

How To 52
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Executive Round Table with Kent Barner and Jay Reed

TechFides Blog

His experience includes CIO roles at Pillar Hotels and Resorts, Omni Hotels, and Aimbridge Hospitality, coupled with client services and IT advisory roles at Centrada Solutions and Noble Royalties, Inc., That includes office buildings, that includes hotels, that includes traffic lights, everything. And then lastly, G.S.D.,

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Buy-In – The Imperative Strategy

Strategy Driven

Business Improv: Experiential Learning Exercises to Train Employees to Handle Every Situation with Success by Val and Sarah Gee The secret to business growth is right before your eyes – it’s the creativity and innovation percolating in each one of your employees every minute of every day. Business Improv !