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Generative AI: now is the time to ‘learn by doing’

CIO

ChatGPT has been proven to deliver double-digit gains in speed and quality for knowledge workers (even when just used “off the rack.” ) Generative AI can already outperform medical doctors head to head on high-quality and empathic answers to patient questions. Appoint some champions for governance through “ policing, coaching, and refereeing.”

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Gen AI success starts with an effective pilot strategy

CIO

Fostering a culture of learning Skillsoft, a provider of education services and technology, has been leveraging AI for some time to deliver personalized, dynamic, and interactive learning experiences for users. Promote a culture of curiosity and learning, to keep pace with what is a fast-evolving space,” she says.

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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Test, measure, and learn comes with responsibility, so it has a lot to do with a healthy failure culture and leadership.” Many different cultures and communities come together here, and I feel that eases the collaboration, and this is the perfect fit to our target and our culture.”

Airlines 270
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Is the power of people skills enough to keep gen AI in check?

CIO

That untruth has lived for a long time but it’s going to start running out of oxygen very quickly, though there are some hard-core engineering cultures that hang on to that mystique and worship the ability to be these grumpy know-it-alls.” The company is also leaning into more mentoring and coaching for existing staff.

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6 generative AI hazards IT leaders should avoid

CIO

OpenAI’s recent announcement of custom ChatGPT versions make it easier for every organization to use generative AI in more ways, but sometimes it’s better not to. But ultimately, this is about building a culture where generative AI is seen as a useful tool that still needs to be verified, not a replacement for human creativity or judgement.

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The ‘Great Retraining’: IT upskills for the future

CIO

When the timing was right, Chavarin honed her skills to do training and coaching work and eventually got her first taste of technology as a member of Synchrony’s intelligent virtual assistant (IVA) team, writing human responses to the text-based questions posed to chatbots.

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Generative AI’s change management challenge

CIO

Although ChatGPT, the poster child for generative AI applications, only launched in November 2022, already 26% of workers say they use generative AI several times a week, while 46% have experimented with it at least once, BCG found. “The For many, their feelings are based on sound experience.