Remove Cloud Remove Recruiting Remove Training Remove Unified Communications
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Journey Beyond transforms its contact center to deliver better customer journeys

CIO

These challenges forced the company to transition to a modern cloud-based communication platform. For instance, our train journeys get sold out a year prior to their launch. So, while the integration and prebuild was completely done by RingCentral, over time we trained multiple people in the team on the solution.

Tourism 299
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What We Know About Making Enterprise Social Networks Successful Today

Dion Hinchcliffe's Web 2.0 Blog

Lack more than a couple of these factors, and your ESN isn’t likely to be much of an improvement over say, an e-mail or unified communications system, in terms of the truly differentiated impact it can have. The Hard Won Lessons of Thriving ESNs. Purposeful use case design.

Social 62