Kaseya
JULY 7, 2022
With these metrics, the help desk can see if its KPI to increase customer satisfaction is being met. However, those selling technology solutions need a top-notch one. According to Hubspot’s Annual State of Service Report 2022, CSAT remains the most important KPI for almost 75% of customer service leaders. Capacity planning.
Kaseya
AUGUST 23, 2022
Non-technical executives have long, and unjustly, considered IT as a call center function. This gap between perceived value and actual value stems from IT historically not setting or tracking many key performance indicators (KPIs). What are IT KPIs? To adequately measure this KPI, you must refer to the rule of 9’s.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Cloudera
OCTOBER 22, 2021
CDF-PC, the first cloud-native runtime for Apache NiFi data flows, is focused on operationalizing NiFi data flows in production by providing resource isolation, auto-scaling and detailed KPI monitoring for flow deployments. NiFi Demo Jam showcasing NiFi Registry Hooks. Available df commands in Beta CDP CLI.
Altexsoft
OCTOBER 13, 2020
Let’s imagine a travel review site similar to Tripadvisor planning to implement a booking feature on their website, instead of giving a “View Deal” redirect link. But it’s important to note that discovery should result in outcomes, not features and technical solutions. Viability, or what makes sense for your business model.
Kaseya
JULY 29, 2022
Moreover, technology and analytics have enabled professionals in all fields to process a tidal wave of data and present it in informational and easy-to-understand reports. Using the consolidated IT data, a CTO will evaluate whether to invest in new technology or optimize the use of existing ones. IT problems permanently resolved.
Altexsoft
OCTOBER 20, 2020
Today, big players like Amazon or Alibaba also use robots in their warehouses and implement other AI technologies. Tracking KPIs (i.e. Moreover, workers’ engagement increases due to visibility and access to operational results and peer comparisons. Barcode or RFID scanners ensure the accuracy of getting the right items.
Altexsoft
JANUARY 9, 2019
Product features and demos. Return on investment (ROI) is an important KPI in business that measures the efficiency of invested money and overall success of a product. These KPIs allow you to track the revenue, follow the results of sales strategy, and communicate them to stakeholders and potential partners. Sentiment analysis.
Expert insights. Personalized for you.
59 
Let's personalize your content