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5 rules that transform outsourcing outcomes

CIO

Managed services contracts (e.g., painshare/gainshare contracts often at a fixed scope/fixed price) have emerged to solve the weaknesses of transactional contracts. Desired outcomes are jointly developed by the buyer and supplier and represent boundary-spanning business needs, not simply task-oriented service level measures.

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Defensive Instrumentation Benefits Everyone

Honeycomb

But, this can be bad if downstream systems failed and yours is just the deepest that has good instrumentation. The vendor management team would receive this feedback so they can escalate or find a new vendor for that service. Only a couple of teams need to be dragged into the call, instead of 13.

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Fleet Management Software: Key Functions, Solutions, and Innovations

Altexsoft

Installed in the dashboard, a GPS locator beacon allows fleet managers to track and study the vehicles in the fleet. Radio frequency identification system steps up to maintain tracking in poor signal areas like underground or in a tunnel. Good drivers vs bad drivers influencing the fleet operating costs, Source: Chevin Fleet.