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Where’s the ROI for AI? CIOs struggle to find it

CIO

Experimenting with the novelty Despite the heavy adoption, CIOs’ concerns about the value of AI doesn’t surprise Ryan Kane, owner of IT managed services provider Soaring Towers. I have found very few companies who have found ROI with AI at all thus far,” he adds. Most companies are simply playing with the novelty of AI still.”

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7 key questions CIOs need to answer before committing to generative AI

CIO

Some companies use generative AI to write code and some use it to create marketing text or fuel chatbots. SmileDirectClub, the UK-based teledentistry company, uses generative AI to create teeth. Existing generative AI platforms like OpenAI’s ChatGPT, Google Bard, or Stable Diffusion aren’t trained on 3D images of teeth.

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Upskilling ramps up as gen AI forces enterprises to transform

CIO

Most recently, in June, it spent $650 million to buy Casetext, a 104-employee company that offers an AI assistant for legal professionals powered by OpenAI’s GPT-4, the same large language model (LLM) behind ChatGPT. But that’s not the only big bet the company is making on generative AI. We see huge value unlock in that.”

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The C-suite is expanding — and IT leaders are stepping up

CIO

Technology such as AI is redefining business models, requiring organizations to make the seismic shift from a novice technology organization to a mature and trusted leader,’’ says Raj Sharma, consulting vice chair at EY Americas. “As This work is critical and feeds directly into how the company uses AI.”

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10 projects top of mind for IT leaders today

CIO

From AI and data analytics, to customer and employee experience, here’s a look at strategic areas and initiatives IT leaders expect to spend more time on this year, according to the State of the CIO. First, the C-suite is turning to its CIOs to implement the technologies needed to track and record ESG data that stakeholders want to review.

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For IT leaders, operationalized gen AI is still a moving target

CIO

The rate of companies that have either already deployed generative AI or are actively exploring it is accelerating to the point where, combined, there are very few holdouts. The use of gen AI in the enterprise was nearly nothing in November 2022, where the only tools commonly available were AI image or early text generators.

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2024 Glue Xperience Recap for Kaseya Site

Kaseya

Introducing IT Glue Copilot Kaseya CTO and GM of IT Glue, Nadir Merchant, introduced IT Glue Copilot during the keynote. This advanced feature leverages AI technologies such as natural language processing, generative AI, machine learning and traditional intelligence algorithms to revolutionize IT documentation.