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Journey Beyond transforms its contact center to deliver better customer journeys

CIO

Multiple communication solutions cause multiple challenges Because Beyond Journey operates in the experiential tourism market, providing a personalized, seamless customer experience is essential — something its previous communications systems lacked, Mazumdar says. Unified Communications.

Tourism 293
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Channel Partner Spotlight: TechEnabler

Kentik

Unified communications platform for operators and enterprises. What services do you offer? What services do you offer? TechEnabler : We offer a variety of services, including: Networking, connectivity, and infrastructure. Application network and performance monitoring (NPM&D). Telecom asset management. MVNO and M2M solutions.

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The Top 4 Benefits of Introducing Unified Communications into Your Business

Strategy Driven

Unified communications sounds like another corporate buzzword, the sort of thing that a bouncy, over-eager sales rep would try and sell to you with vague promises of efficiency and taking your business to the next level. All of your unified communications go through a single server and can be managed through a single interface.