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Cleaning Up Costs: Avaya and Stemmer Distribution

CIO

The goal of Avaya Cloud Office, in addition to effective customer communications, is to provide a unified communications platform for employees that can call, meet, and message wherever they are. Training also comes easily, which saves time overall for support teams. The employee adoption of Avaya Cloud Office was quick.

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Journey Beyond transforms its contact center to deliver better customer journeys

CIO

Multiple communication solutions cause multiple challenges Because Beyond Journey operates in the experiential tourism market, providing a personalized, seamless customer experience is essential — something its previous communications systems lacked, Mazumdar says. Unified Communications.

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The Power of One

CIO

The risks can be mitigated however, with a managed firewall, endpoint security, good policies, and user training. Business ICT Australia is an Information & Communications Technology company focused on providing best in class unified communications, managed networks, mobility and IT services for SMEs and mid-market enterprises.

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Dow makes production more efficient through IT-OT collaboration

CIO

Their remit included identifying who to onboard first to drive adoption rather than merely offer training on the new systems. According to Dow, more than 3,600 employees have been trained on the new tools, enabling them to perform in less than a minute data-related tasks that once took half an hour or more. Unified Communications

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Channel Partner Spotlight: TechEnabler

Kentik

Unified communications platform for operators and enterprises. What services do you offer? TechEnabler : We offer a variety of services, including: Networking, connectivity, and infrastructure. Application network and performance monitoring (NPM&D). Telecom asset management.

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The Top 4 Benefits of Introducing Unified Communications into Your Business

Strategy Driven

Unified communications sounds like another corporate buzzword, the sort of thing that a bouncy, over-eager sales rep would try and sell to you with vague promises of efficiency and taking your business to the next level. All of your unified communications go through a single server and can be managed through a single interface.

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What We Know About Making Enterprise Social Networks Successful Today

Dion Hinchcliffe's Web 2.0 Blog

Lack more than a couple of these factors, and your ESN isn’t likely to be much of an improvement over say, an e-mail or unified communications system, in terms of the truly differentiated impact it can have. The Hard Won Lessons of Thriving ESNs. Purposeful use case design.

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