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RedRoute wants answering customer service calls to be as easy as using ‘Alexa’

TechCrunch

When Brian Schiff, Sam Krut and Jacob Cooper founded the company in 2015, they were still undergraduates at Cornell University and it was initially an Uber-like social transportation app to help people find rides on college campuses where the transportation giant wasn’t operating. Image Credits: RedRoute.

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5 questions CIOs must ask after Southwest Airlines’ failure

CIO

But Southwest’s technology was also cited by experts and the company’s leadership as contributing to the calamity. “IT In 2017, Fast Company wrote that Southwest Airlines’ digital transformation “takes off” with an $800 million technology overhaul, but only $300 million was dedicated to new technology for operations. 30, “We’re behind.

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Off the Shelf vs Custom Software: Making the Right Choice for Your Business

Trigent

Here’s all that you need to make an informed choice on off the shelf vs custom software. While doing so, they have two choices – to buy a ready-made off-the-shelf solution created for the mass market or get a custom software designed and developed to serve their specific needs and requirements.

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Chief Product Officer: Background, Skills Required, and Whether You Need One

Altexsoft

And what does it take to find the right person for the job? Too many queries are a natural thing considering the relative novelty of the title. While tech giants like Microsoft, Google, Uber, Adobe, and others already expanded their executive benches with CPOs, many companies have only a vague idea of the position.

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How real-time operational insights drive superior tech platform development

CIO

Employee shuttle transportation sponsored by corporations is a prime example of a highly specialized, complex business process that illustrates this point. As SaaS solutions gain greater market share, and build mindshare, operational know-how is becoming critical to both their development and evolution.

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Digital Asset Management System – A must-have for all businesses

Trigent

Digital assets are convenient as they occupy less physical space, are easy to retrieve, and can be transported/transferred easily. Wikipedia definition: “??A A digital asset is anything that exists in a digital format and comes with the right to use”. Today, even existing physical assets such as documents and prints are actively digitized.

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The Worst Possible Day: U.S. Telecommunications and Huawei

The Cipher Brief

Thomas Donahue is a Cipher Brief expert and former Senior Director for Cyber Operations on the U.S. National Security Council Staff. His article was originally published by National Defense University Press PRISM. Policy must consider the worst possible day, not the routine day. space program of the 1960s. space program of the 1960s.