Why Customer Success Is More Critical Than Ever At Cloud-Native Companies
Battery Ventures
NOVEMBER 25, 2020
The public cloud-computing giants, including Amazon Web Services, Microsoft Azure and Google Cloud, charge customers this way, as do many newer, high-profile B2B cloud players, such as data-warehousing company Snowflake, cloud database provider MongoDB, and other companies such as Twilio and Datadog*. SOURCE: BATTERY VENTURES ANALYSIS.
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