article thumbnail

Daily Crunch: Amazon’s new Bedrock cloud service lets developers incorporate generative AI

TechCrunch

Bedrock, meet the Bedrock, it’s part of the modern generative AI family. From the town of Seattle comes Amazon’s entrance into the generative AI race with an offering called Bedrock, writes Kyle. But also because Kyle ’s story about Amazon entering the generative AI race was the most-read story on TechCrunch today.

article thumbnail

5 ways AI will transform CRM

CIO

The potential for generative AI systems such as OpenAI’s ChatGPT and Google’s Bard to transform how businesses work is being realized. Microsoft’s integration of ChatGPT into its Power Platform is enabling businesses to quickly build their own workflows that incorporate a user-friendly chat interface.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

CIOs press ahead for gen AI edge — despite misgivings

CIO

OpenAI’s November 2022 announcement of ChatGPT and its subsequent $10 billion in funding from Microsoft were the “shots heard ’round the world” when it comes to the promise of generative AI. OpenAI’s late August announcement of the release of ChatGPT Enterprise based on GPT-4 included note of its use by Estée Lauder Cos.,

article thumbnail

Toyota transforms IT service desk with gen AI

CIO

“One of my bold bets is I want to eliminate our traditional service desk by 2025,” says Jason Ballard, IT executive and general manager for infrastructure and operations services at Toyota Motor North America. Toyota is an early mover when it comes to generative AI, with roots in its robotic process automation (RPA) efforts.

article thumbnail

Sony and Honda unveil Afeela, Bird Buddy launches a new smart feeder, and Amazon secures an $8B loan

TechCrunch

Preorders of the Afeelas are scheduled for the first half of 2025, the companies said, with sales to begin sometime same year. ” Is generative AI already becoming a bubble? Initial shipments will be delivered to customers in North America in the spring of 2026.

article thumbnail

Digital transformation is more than AI: you still need a customer-focused strategy

Modus Create

Generative AI captured the world’s imagination and received unprecedented attention. As enterprise leaders, we need to figure out how AI augments and supports overall digital initiatives before blindly investing. Every year is a year of disruption. But 2023 felt different.

article thumbnail

AI in CRM: A Guide to Enhancing CRM Performance

Openxcell

Repurposing corporate information assets IDC predicts that in the period from 2018 to 2025, organizations will generate more than fivefold more data than they currently do. Many businesses are not effectively leveraging their information assets considering only 2% of the data generated in 2020 was retained and used in 2021.