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5 hot IT budget investments — and 2 going cold

CIO

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). Besides surgery, the hospital is also investing in robotics for the transportation and delivery of medications. in 2023, the firm says.

Budget 363
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RapidDeploy raises $29M for a cloud-based dispatch platform aimed at 911 centers

TechCrunch

.” Washington, DC-based RapidDeploy provides data and analytics to 911 centers — the critical link between people calling for help and connecting those calls with the nearest medical, police or fire assistance — and today it has about 700 customers using its RadiusPlus, Eclipse Analytics and Nimbus CAD products.

Cloud 232
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Managing an Online Travel Agency: How Back Office System of an OTA Works

Altexsoft

Analytics – metrics and reports about business, customers, and employees. OTA architecture. You can manually or automatically ping currently browsing users, provide templates for frequently asked questions, sometimes even source information about them from Facebook and automatically add to your CRM and analytics tool.

Travel 89