CIO
FEBRUARY 13, 2023
This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). Enterprise communications services saw slow but steady 1.6% The unified communications market’s meager 1.6% in 2023, the firm says.
TechCrunch
APRIL 29, 2021
.” Washington, DC-based RapidDeploy provides data and analytics to 911 centers — the critical link between people calling for help and connecting those calls with the nearest medical, police or fire assistance — and today it has about 700 customers using its RadiusPlus, Eclipse Analytics and Nimbus CAD products.
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Kentik
MARCH 27, 2020
Architectures and Recent Traffic Growth. Alex mentioned Zoom uses the Kentik platform for the analytics to drive those decisions. Bill Long, SVP of Core Product Management at Equinix. Dave Temkin, VP of Network and Systems Infrastructure at Netflix. Dzmitry Markovich, Senior Director of Engineering at Dropbox. Remote Work-Life Balance.
CIO
JULY 27, 2022
This is a giant leap forward from the old monolithic approach to business communications. With a single cloud-based architecture, businesses can quickly pivot to meet customer and employee needs and deliver personalized experiences that target very specific, granular use cases. . Faster time to value.
Altexsoft
JUNE 21, 2019
Analytics – metrics and reports about business, customers, and employees. OTA architecture. You can manually or automatically ping currently browsing users, provide templates for frequently asked questions, sometimes even source information about them from Facebook and automatically add to your CRM and analytics tool.
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