Humans and AI: Should We Describe AI as Autonomous?
DataRobot
MARCH 10, 2021
In this blog post, I will focus on the use of the word autonomous , the dangers of using it with stakeholders, and, in the context of customer experience, the inaccurate perception that all things can be automated, eliminating the need for interactions between employees and customers. I quickly tagged that match as a false positive.
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