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5 hot IT budget investments — and 2 going cold

CIO

The numbers are higher from Foundry’s 2023 State of CIO survey , which finds that 91% of CIOs expect their tech budgets to either increase or stay the same in 2023. This applies to his IT group as well, specifically, in using AI to automate the review of customer contracts, Nardecchia says.

Budget 363
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Managing an Online Travel Agency: How Back Office System of an OTA Works

Altexsoft

As we said, the core of an OTA is a booking engine – the software component connected to all suppliers that automatically processes bookings, integrates with a payment gateway for online payments, and collects customer data. In case of any problems or questions, customers contact customer service staff via accessible channels.

Travel 89
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What We Know About Making Enterprise Social Networks Successful Today

Dion Hinchcliffe's Web 2.0 Blog

In particular, these early offerings were based on the early successes of consumer social media and social networking, namely services like Facebook and MySpace, as well highly successful online communities for business like the SAP Community Network. The Hard Won Lessons of Thriving ESNs. Purposeful use case design.

Social 62