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5 hot IT budget investments — and 2 going cold

CIO

The numbers are higher from Foundry’s 2023 State of CIO survey , which finds that 91% of CIOs expect their tech budgets to either increase or stay the same in 2023. Enterprise communications services saw slow but steady 1.6% The unified communications market’s meager 1.6% in 2023, the firm says.

Budget 363
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Extra Crunch roundup: Clubhouse UX teardown, YC Demo Day favorites, proptech VC survey, more

TechCrunch

Alex Wilhelm dug into Discord’s possible $10 billion exit to Microsoft and explored IPO price ranges for real estate tech company Compass and Intermedia Cloud Communications, a unified-communications-as-a-service company.

Survey 236
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Managing an Online Travel Agency: How Back Office System of an OTA Works

Altexsoft

Various APIs allow to integrate SMS gateway to your back office, create local phone numbers via VoIP, thus allowing to send alerts, surveys, save conversations, forward information to email and your CRM. Unified communication software. Voice, SMS and text messages via APIs. Messaging platforms APIs. Prioritize business value.

Travel 89
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What We Know About Making Enterprise Social Networks Successful Today

Dion Hinchcliffe's Web 2.0 Blog

Lack more than a couple of these factors, and your ESN isn’t likely to be much of an improvement over say, an e-mail or unified communications system, in terms of the truly differentiated impact it can have. The Hard Won Lessons of Thriving ESNs. Purposeful use case design. How important is this really?

Social 62