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5 hot IT budget investments — and 2 going cold

CIO

The numbers are higher from Foundry’s 2023 State of CIO survey , which finds that 91% of CIOs expect their tech budgets to either increase or stay the same in 2023. Enterprise communications services saw slow but steady 1.6% The unified communications market’s meager 1.6% in 2023, the firm says.

Budget 363
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Cleaning Up Costs: Avaya and Stemmer Distribution

CIO

Alexandre Sicard stated that project teams provided excellent assistance and advice, helping to create the perfect, customizable solutions for Stemmer’s customers: “In line with our expectations, our annual telecom budget has been cut in half thanks to the Avaya Cloud Office solution. The employee adoption of Avaya Cloud Office was quick.

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Si può tornare indietro dal cloud? Ecco che cosa ne pensano i CIO italiani

CIO

Ciò contribuisce a rendere difficile prevedere i budget, tanto da portare, in alcuni casi, a ridurre i servizi sulla nuvola. “Ho Ho vissuto gli anni dell’esplosione del cloud, quando si diceva che fosse la soluzione per tutto e che chi non lo adottava sbagliava”, commenta Marco Senigagliesi, direttore dei Servizi informatici di L.M.

Cloud 130
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Extra Crunch roundup: Clubhouse UX teardown, YC Demo Day favorites, proptech VC survey, more

TechCrunch

Alex Wilhelm dug into Discord’s possible $10 billion exit to Microsoft and explored IPO price ranges for real estate tech company Compass and Intermedia Cloud Communications, a unified-communications-as-a-service company.

Survey 236
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Managing an Online Travel Agency: How Back Office System of an OTA Works

Altexsoft

Unified communication software. Unified communication software is a set of technologies for handling all your customer service and support operations via one platform. This includes calls, instant messaging, desktop sharing, email and SMS all within a unified user experience for agents. Prioritize business value.

Travel 89
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What We Know About Making Enterprise Social Networks Successful Today

Dion Hinchcliffe's Web 2.0 Blog

Lack more than a couple of these factors, and your ESN isn’t likely to be much of an improvement over say, an e-mail or unified communications system, in terms of the truly differentiated impact it can have. The Hard Won Lessons of Thriving ESNs. Purposeful use case design.

Social 62
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Get to know the five latest breakthroughs of the digital marketing world

Strategy Driven

VoIP can help streamline your business communications immensely by giving you a unified communication service that caters to all aspects of client relations. Going through different communication channels can be incredibly cumbersome for your communications team and can lead to delayed responses.