article thumbnail

Extra Crunch roundup: Clubhouse UX teardown, YC Demo Day favorites, proptech VC survey, more

TechCrunch

It’s time to abandon business intelligence tools. ” It’s time to abandon business intelligence tools. ” Discord’s reported $10B exit; Compass and Intermedia Cloud Communications set IPO price ranges. The return of neighborhood retail and other surprising real estate trends.

Survey 236
article thumbnail

5 hot IT budget investments — and 2 going cold

CIO

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). Enterprise communications services saw slow but steady 1.6% The unified communications market’s meager 1.6%

Budget 363
article thumbnail

Managing an Online Travel Agency: How Back Office System of an OTA Works

Altexsoft

Both customer and employee data can then be used by the Business Intelligence module in creating insightful reports. Communicating with customers. Unified communication software. Unified communication software is a set of technologies for handling all your customer service and support operations via one platform.

Travel 89