Overburdening: how to cope with it and work is irrefutable
Xebia
JULY 1, 2018
Sometimes teams must take up work that exceeds their capability. Consider a company policy that says ‘The call desk picks up calls within 60 seconds’ This policy forces a call desk team to pick up new calls within 60 seconds. Saying ‘No’ to new work would be a sensible thing to do. But just not […]. The post Overburdening: how to cope with it and work is irrefutable appeared first on Xebia Blog.
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