CIO

FEBRUARY 28, 2024

From recruitment to alumni, the possibilities are endless for AI to power seamless and effortlessly integrated experiences. Students are greeted with a personalized generative AI teaching assistant in their Learning Management System.

Artificial Inteligence 290

Artificial Inteligence Technology Artificial Intelligence Generative AI 290

CIO

JANUARY 11, 2024

Add the rapid rise of generative AI, and the past year was one in which CIOs often found themselves on the back foot, reacting to disruptions and shifting strategies in real-time. These external factors can have a dramatic impact on business operations and strategic planning.

Security 334

Security Technical Review Artificial Inteligence Budget 334

CIO

JANUARY 10, 2024

From IT’s point of view, there’s going to be a steep trajectory over the next few years, spearheaded by generative AI and machine learning, that will dramatically change how people live and work. Then there’s thinking outside the box to figure out what the unknown risks are regarding generative AI and machine learning.

Artificial Inteligence 130

Artificial Inteligence Generative AI Machine Learning Artificial Intelligence 130

N2Growth Blog

APRIL 11, 2024

We have known about cloud computing, AI, ML, and automation (RPA) for quite some time, but the list keeps growing as the pace quickens. There is a delicate balance to find and maintain between all of these (and more) components while staying on task and aligned with your business’s foundational pillars and values.

Artificial Inteligence 170

Artificial Inteligence Artificial Intelligence Blockchain IoT 170

CIO

SEPTEMBER 20, 2023

And in what state is the execution of this strategic plan? This year is when the plan begins to extend to these territories. We believe we can undertake the transformation with our internal team in general terms, but we need to retrain people and recruit new talent. We’re multichannel now, but not omnichannel.

Cloud 246

Cloud Insurance Strategic Planning Strategy 246

Capgemini

FEBRUARY 6, 2024

In this blog, we explore the essential elements of effective workforce management, focusing on sound forecasting, strategic planning, shift pattern definition, and tactical management, all of which are crucial for enhancing contact center performance. It helps contact centers to activate contingency plans to maintain service levels.

Performance 52

Performance Strategic Planning Analytics Banking 52