CIO
FEBRUARY 13, 2023
Hot: AI and VR/AR With digital transformations moving at full throttle, and a desire to stay innovative, it should come as no surprise that use cases for virtual reality, augmented reality, and artificial intelligence continue to grow in several verticals. Enterprise communications services saw slow but steady 1.6%
Dion Hinchcliffe's Web 2.0 Blog
MAY 29, 2012
I’ve omitted obvious items like BYOD and Big Data platforms like Hadoop, since virtually all organizations have these on their lists already. Enterprises much take charge, provide clear leadership, and anoint official social network(s) as appropriate. Unified communication. Gamified business processes.
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CIO
JULY 12, 2022
They must also deliver the speed and low-latency great customer experiences require in an era marked by dramatic innovations in edge computing, artificial intelligence, machine learning, the Internet of Things, unified communications, and other singular computing trends now synonymous with business success.
CIO
JULY 27, 2022
A cloud-based platform allows unified communications as a service (UCaaS), contact center as a service (CCaaS), communications platform as a service, and workstream collaboration to act together to accelerate innovation — allowing projects that once took months or years to be completed in weeks or even days. IT Leadership
Dion Hinchcliffe's Web 2.0 Blog
MARCH 2, 2017
In fact, one of the clearest lessons from the first decade of the rise of the ESN was that virtually all of the major challenges with ESN success are about people, not technology. Unlike generic communications systems, enterprise social networks perform at their best when they’re designed around specific business activities.
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