Travelex leverages cloud-based customer data platform to boost retention
CIO
APRIL 19, 2024
It’s bad news for us because we aspire to have repeat customers, and it’s bad news for our customers because they just waste money servicing an inactive or idle card.” These third parties either complement Travelex’s internal tech team, or they’re brought in to do things for us we can’t do ourselves,” he says.
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