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Journey Beyond transforms its contact center to deliver better customer journeys

CIO

These challenges forced the company to transition to a modern cloud-based communication platform. The other major advantage is the scalability and remote capabilities of the cloud-based platform. This has also given Journey Beyond the opportunity to recruit for talent in other locations outside the market around its Adelaide office.

Tourism 299
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What We Know About Making Enterprise Social Networks Successful Today

Dion Hinchcliffe's Web 2.0 Blog

It’s a little hard to believe that it’s been over ten years now since the first early enterprise social networks (ESN) emerged on the market to make their initial forays into our organizations. The digital twin represented by your ESN must therefore be nurtured in the same way as your business is (because it is the business too.).

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