The Empowered Consumer: Navigating the New B2B2C Digital Landscape
Capgemini
JULY 22, 2019
Whereas a brand might have traditionally kept business-to-business (B2B) sales and business-to-consumer (B2C) sales in silos, today’s connected commerce experiences have created a new selling environment: B2B2C. Quite simply, a siloed approach to B2B and B2C sales models no longer make sense today.
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