CIO

FEBRUARY 13, 2023

The numbers are higher from Foundry’s 2023 State of CIO survey , which finds that 91% of CIOs expect their tech budgets to either increase or stay the same in 2023. And it’s not just applications development where such tools are having an impact. Enterprise communications services saw slow but steady 1.6% in 2023, the firm says.

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Dion Hinchcliffe's Web 2.0 Blog

MARCH 2, 2017

In fact, one of the clearest lessons from the first decade of the rise of the ESN was that virtually all of the major challenges with ESN success are about people, not technology. Unlike generic communications systems, enterprise social networks perform at their best when they’re designed around specific business activities.

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Altexsoft

JUNE 21, 2019

Unified communication software. Unified communication software is a set of technologies for handling all your customer service and support operations via one platform. This includes calls, instant messaging, desktop sharing, email and SMS all within a unified user experience for agents. Final tips.

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